Safe and se­cure – our On­line & Mo­bile Bank­ing ser­vice

Im­port­ant se­cur­ity factor:
Your aware­ness

Credit Suisse gives top pri­or­ity to se­cur­ity in On­line & Mo­bile
Bank­ing. It is also im­port­ant for you to be alert. Stay se­cure by fol­low­ing these points:

• Never dis­close your per­sonal login cre­den­tials like user ID, pass­word or the Se­cureSign let­ter. Credit Suisse will never ask you to dis­close your per­sonal in­form­a­tion via email, text mes­sage, tele­phone or up­load func­tion­al­ity.
• Ig­nore un­ex­pec­ted emails and don’t click on links and at­tach­ments. If you re­ceive such an email, please de­lete it im­me­di­ately.
• Start your On­line Bank­ing al­ways with credit-​suisse.com and check the web­site cer­ti­fic­ate (Lock sym­bol next to the web ad­dress).
• Use a se­cure pass­word and avoid using the same pass­word for mul­tiple lo­gins.
• Al­ways use up-​to-date soft­ware and in­stall an an­ti­virus ap­plic­a­tion.
• Don’t in­stall ad­di­tional ap­plic­a­tions from un­known web­sites. On your smart­phone you only need the Se­cureSign and On­line Bank­ing app from the of­fi­cial App Store and Play Store.

How we en­sure se­cur­ity for you

Credit Suisse uses state-​of-the-art sys­tems to en­sure your se­cur­ity dur­ing an on­line bank­ing ses­sion. These in­clude:

• Se­cure login through our Se­cureSign solu­tion 
• Strong en­cryp­tion of data
• Auto­mated trans­ac­tion mon­it­or­ing and trans­ac­tion sign­ing, en­abling you to ex­pli­citly con­firm cer­tain pay­ments

To re­duce the risk of un­au­thor­ized ac­cess and un­au­thor­ized pay­ments by cyber crim­in­als, spe­cific fea­tures of the type and con­tent of your entries are re­cor­ded and pro­cessed. These data are col­lec­ted and pro­cessed ex­clus­ively for this pur­pose and are not ac­cess­ible to third parties.