Do you have any questions?
Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking.
Use Online & Mobile Banking simply and securely from home
Online & Mobile Banking makes your life easier. Take care of your banking business whenever and wherever you like. Save time and money by executing payment and securities transactions via Online & Mobile Banking.
Do you want to access online and mobile banking? Login
The advantages of Online & Mobile Banking
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Save time and money
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Pay securely. In no time.
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Track your account. Via push notifications.
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Together for the environment. Switch now to e-documents.
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System requirements
We recommend the following operating systems and browsers to use our online banking system:
JavaScript and cookies must be activated for the website to work properly.
We recommend that you regularly update your browser and operating system.
Certain elements of online banking may not work properly if you have a browser and operating system combination that is not listed above.
Questions?
Here you'll find instructions on all aspects of online and mobile banking.
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It's a lot easier than you think
Pay securely. In no time.
With the Credit Suisse Direct app, you can scan bills and pay them in just a few clicks. There is no need to type in the reference number and other payment details.
Track your account. Via push notification.
Thanks to automatic notification of account movements, new e-documents, or changed market data, you are always informed. Choose how you want to be notified in the Credit Suisse Direct app.
Further Online & Mobile Banking benefits
Credit Suisse Direct, our secure Online & Mobile Banking service for private clients, makes banking a joy. Our intuitive navigation quickly takes you where you want to go. Save money by making payments and carrying out securities transactions via Online & Mobile Banking.
- Payment assistant for quick payments
- View and approve electronic bills
- Trade securities and currencies on more than 70 stock exchanges around the world
- View and extend mortgages
- Manage country settings for Maestro cards
- Fast, efficient support with screen sharing function
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Benefits of the app
Whether at home on the sofa, on vacation, or on the train: The Credit Suisse Direct app lets you take care of your banking business wherever and whenever you like – on your smartphone or tablet. Enjoy convenient, flexible banking, and the highest security standards with SecureSign.
- Scan bills and pay them more quickly
- Create a personal watchlist for monitoring relevant securities
- Receive push messages for account movements and e-documents
- Send and receive QR payments
- Find branches and ATMs
- Get support with callback service
Do you have any questions?
Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking.
Download Credit Suisse Direct App
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Highest security standards with
SecureSign
With Online & Mobile Banking from Credit Suisse, you'll benefit from SecureSign – a state-of-the-art, easy-to-use security procedure. When you log in or make an individual payment, you will be shown an image that only you can decrypt. The SecureSign app is used to decrypt the image.
Important security factor: your awareness
Credit Suisse gives top priority to security in Online & Mobile Banking. It is also important for you to be alert. Credit Suisse will never ask you to disclose your personal information via email, text message, or telephone. If you receive such an email, please delete it immediately.
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The advantages of e‑documents for you
Using e-documents gives you a way to have bank documents, such as tax-related documents, sent electronically as PDF files so you can view them in your document box.
- Fast – all documents immediately viewable in your online banking and available for 36 months.
- Convenient – thanks to the filter function, find specific documents (e.g. for your tax return).
- Free of charge – no fees for you.
- Secure – protected by digital signature.
- Environmentally friendly – reduce paper consumption together.
Get Cash. Without Using a Card
Make withdrawals or deposits without a cash card or send money to friends: Cardless Cash makes it possible. Use the Credit Suisse Direct app to generate a QR code, which you can store in your smartphone, print out, or send electronically. You can then withdraw or deposit money conveniently and without a card by scanning the QR code at one of about 330 Credit Suisse ATMs across Switzerland.
PDF Cardless Cash
Do you have any questions?
Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking.
Mortgages – view and extend online
In your Online Banking account, you will see a list of your mortgages and the contractual details such as the current interest rate, the term, and the current credit volumes. You may also quickly and easily extend your mortgage yourself.
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Use eBill. Pay smarter.
eBill allows you to receive your bills where you pay them: directly in Online Banking. This enables you to process your payments in an efficient, secure, and paperless manner.
eBill PDF
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bLink (Open Banking)
bLink provides you with a standardized application programming interface (API) for linking your financial software to a financial institution. Via bLink, you receive bank account information directly in your financial software and automatically transfer payments to the bank. Payment orders sent with bLink must also be approved in online banking for security reasons. The link is initiated directly from the financial software. Account access permissions for third-party applications (financial software) can be managed directly in online banking.
Credit Suisse prepaid cards app
The Credit Suisse prepaid card app gives you the perfect overview
View your card charges, cash withdrawals, spending, and the current card balance of your Credit Suisse Prepaid card or Travel Cash card. If you have any questions (or have lost your smartphone), please contact Swiss Bankers Prepaid Services at +41 31 710 12 15, Monday to Friday, 8:00 a.m. to 6:00 p.m.
Additional software to make your life easier
PayEye
PayEye is a practical scanner for entering payments easily and securely. PayEye is used to scan QR codes on QR-bills and ISR encoding lines on orange payment slips.
Information that you enter when ordering PayEye via the following link will be stored on servers in Switzerland or in a country of the European Union.
As a Credit Suisse client, you’ll receive discounts for the offline payment applications and scanners named below.
MacPay (for Mac OS)
MacPay is an offline payment application for payments in Switzerland and abroad. You can manage several accounts simultaneously. You can also export payment orders to the most popular accounting programs and print payment lists as a summary or in detail.
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Credit Suisse TWINT
With Credit Suisse TWINT, you can make convenient and secure payments with your smartphone. Cash transfers are also easy with Credit Suisse TWINT.
eBanking – but secure!
Visit the EBAS website to receive useful tips for secure e-banking from our partner.
Save with an account and card package
Our Bonviva Banking Packages offer you accounts, cards, and many other services at a transparent, fixed price.
Do you have any questions?
Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking.