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Frequently asked questions

As a Credit Suisse account holder, what will change for me as a result of the legal merger of the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation with the Fisca Pension Fund Foundation of UBS AG? Do I need to do anything?

• Following the legal merger of the pension foundations by the end of 2024, the Fisca Pension Fund Foundation of UBS AG, with its registered office in Zurich, will become the legal contracting party of all account holders.
• Credit Suisse account holders do not need to take any action in relation to the legal merger of the pension foundations, which is due to take place by the end of 2024.
• The next milestone will then be the migration of your Credit Suisse pension relationship (overall client migration) to UBS. This step will not take place until 2025.
  

As a Credit Suisse account holder, will there be any changes to my Credit Suisse pension products?

• Credit Suisse pension products and services will remain unchanged and will continue to be available until the migration of your client relationship, which will not take place until 2025.
• The overarching goal of our planning and approach is to make the transition as smooth as possible for you. We will communicate the next steps promptly and transparently.
  

When can I expect the migration of my Credit Suisse pension relationship to be completed? When will I receive further information?

• The formal client migration will not take place until 2025 – we will inform you about this promptly and transparently.
  

Will I have a new contact person when the legal merger of the pension foundations is completed by the end of 2024?

• Following the completion of the legal merger of the pension foundations by the end of 2024, there will initially be no change to the existing contact persons.
• However, with the migration of your client relationship, your contact persons may change – we will inform you of this promptly and transparently as usual.
  

Why do the Credit Suisse regulations continue to apply to me as a Credit Suisse account holder for the time being despite the legal merger of the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation with the Fisca Pension Fund Foundation of UBS AG?

• For technical reasons, the processes and forms as well as the regulations of the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation will remain valid until the migration of your client relationship is completed.
• Once your client relationship has migrated, the processes, forms, and regulations of the Fisca Pension Fund Foundation of UBS AG will apply.
  

What changes to the regulations can be expected for CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation account holders?

• Transitioning to the regulations of the Fisca Pension Fund Foundation of UBS AG as part of the client migration will not result in any noticeable changes for CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation account holders.
• The regulations of the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation and the Fisca Pension Fund Foundation of UBS AG follow the statutory provisions and their key messages are largely similar.

Will I receive a new account number from the Fisca Pension Fund Foundation of UBS AG for my existing 3a pension account with the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation?

• Yes, after the overall client migration, which will not take place until 2025, all CREDIT SUISSE Pillar 3 pension foundation account holders will receive a new account number for their 3a pension accounts.
  

I already have a 3a pension account with both the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation and the Fisca Pension Fund Foundation of UBS AG. Will these be merged as part of the migration of my client relationship?

• No, your separate 3a pension accounts will not be merged. Following the migration of your client relationship, a new 3a pension account with the Fisca Pension Fund Foundation of UBS AG will be opened for your existing 3a pension account with the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation.
  

Can I use the Fisca Pension Fund Foundation of UBS AG forms to pay out my 3a retirement savings from the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation?

• No, this is not possible until the migration of your client relationship is completed. Until then, the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation forms must be used and submitted to the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation.
  

As a Credit Suisse account holder, why do I continue to receive documents from the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation following the legal merger of the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation with the Fisca Pension Fund Foundation of UBS AG?

• For technical reasons, the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation will continue to send your client documents until the migration of your client relationship is completed.
• Following the migration of your client relationship, the documents will be sent by the Fisca Pension Fund Foundation of UBS AG.

What happens if money is paid into my 3a pension account with the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation following the legal merger of the pension foundations by the end of 2024? Will the amount still be credited?

• Even after completion of the legal merger of the pension foundations by the end of 2024, incoming payments will be credited to your 3a pension account with the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation as usual for the time being.
• After the migration of your client relationship, payments to the account number of your previous pension account with the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation will be forwarded to your new 3a pension account with the Fisca Pension Fund Foundation of UBS AG during a transitional period.
• We recommend that you adjust payment orders and standing orders from third-party institutions promptly after the migration of your client relationship has been completed and record the account number of your new 3a pension account with the Fisca Pension Fund Foundation of UBS AG directly.
• We will communicate your new 3a pension account number to you in good time as part of the overall client migration, which will take place for the most part in 2025.
  

What will happen to my Credit Suisse standing orders to my existing 3a pension account with the CREDIT SUISSE PRIVILEGIA Pillar 3 pension foundation?

• Existing Credit Suisse standing pension orders will be taken over and will continue to run as usual. Following the migration of your client relationship, your standing pension order will be debited from your new UBS account and credited to your new UBS 3a pension account.
• Pending payments that have already been debited from your Credit Suisse account and credited to your Credit Suisse 3a pension account and are still outstanding will also be transferred.
• Standing pension orders or pending individual payments from third-party institutions to your previous 3a pension account, which will now be managed by the Fisca Pension Fund Foundation of UBS AG, are to be adjusted.
  

What will happen to my pending payment requests or other outstanding business transactions upon completion of the legal merger of the pension foundations by the end of 2024?

• Pending payment requests and other outstanding business transactions remain in place and will be processed as usual.

What will happen to my Credit Suisse investment groups (CSA Mixta-BVG)?

• Nothing will change for your Credit Suisse investment groups (CSA Mixta-BVG). Existing investment groups will be transferred to UBS during the migration of your client relationship and do not need to be sold.
• After completion of the legal merger by the end of 2024, you can continue to invest in Credit Suisse investment groups (CSA Mixta-BVG) for the time being – either via the Credit Suisse 3a pension plan or through individual investments.
• Once the migration of your client relationship has been completed, new investments in Credit Suisse investment groups (CSA Mixta-BVG) will only be possible via an existing Credit Suisse 3a pension plan. Individual investments in Credit Suisse investment groups (CSA Mixta-BVG) and the creation of a new Credit Suisse 3a pension plan will no longer be possible. Instead, UBS Vitainvest investment funds will be available.
  

Can I make changes to my current Credit Suisse 3a pension plan?

• You can make changes to your Credit Suisse 3a pension plan until the migration of your client relationship is completed. After that, your 3a pension plan will be taken over by UBS and no further changes can be made.
• Changes after the migration of your client relationship must be made by opening a new 3a pension plan. UBS's pension offering is available for this purpose.