Support center

This page contains answers to frequently asked questions (FAQ), instructions, and useful information for Credit Suisse Private and Corporate Clients.

Welcome to the Credit Suisse product information pages

Here, clients with Credit Suisse products can find information and access support related to their products and services.

For information and answers to questions about the integration of Credit Suisse into UBS, visit our dedicated website.

Private Clients

Manage my accounts

  • Account statements
  • Payment slips
  • Close account
View FAQs

Security & Privacy

  • Online Banking login
  • New mobile device
  • Forgot password
View FAQs

Manage my portfolio

  • Buy/Sell securities
  • Ordering tax statement
  • Open deposit account
View FAQs

Manage my payments

  • Enter new payment
  • Find my IBAN
  • Payment investigations
View FAQs

Manage my products

  • CSX
  • Debit cards and credit cards
  • Mortgages
  • Pension provision
View FAQs

Manage my personal details

  • Name change
  • Change of address
  • Power of attorney
View FAQs

Questions about the transfer to UBS?

Further information and answers to frequently asked questions on the transfer of your banking relationship.

View FAQs

Contact details for Credit Suisse Private Clients

Client Service

+41 848 880 844

Our opening hours:

Monday to Friday, 8:00–18:00

Online & Mobile Banking

+41 844 800 888

Our opening hours:

Monday to Friday, 8:00–22:00

Saturday, Sunday and on holidays: 9:00–16:00

Card contacts

Debit card / TWINT: +41 800 800 488

Credit cards: +41 446 596 903

Our opening hours:

7×24 / 365 days

Corporate Clients

Manage my products or master data

  • Request e-document
  • Modify account and access rights
  • Debit and credit cards
View FAQs

Questions about the transfer to UBS?

Further information and answers to frequently asked questions on the transfer of your banking relationship.

Learn more

Contact details for Credit Suisse Corporate Clients

Client Service

+41 800 888 874

Our opening hours:

Monday to Friday, 8:30–17:00

Online & Mobile Banking

+41 800 881 188

Our opening hours:

Monday to Friday, 8:00–17:30